IDEMIA technology powering a world premiere free passenger flow at Terminal 4 Singapore Changi Airport

IDEMIA (formerly known as OT-Morpho) strives to enable people to communicate, connect, vote, move around and travel safely, while also giving end-users unparalleled convenience.

In September 2015, Changi Airport – ranked world top airport for the fifth year in a row [1] – selected IDEMIA to provide biometric identification and authentication services as passengers pass through the airport’s most innovative terminal.

The chosen solution based on IDEMIA’s MorphoPass Airport Solution provides automated passenger ID checks using facial recognition at all departure control points. The system includes a centralized platform used by airlines and the airport to manage the various steps required for passenger authentication and identification.

MorphoFace (a game-changing face recognition device) and MorphoWay (a fully automated gate for both border control and smart boarding) form part of this end-to-end solution and are fully deployed in Changi Airport Terminal 4 as part of the Fast and Seamless Travel (FAST) program. T4 can handle up to 16 million passengers per year.

IDEMIA is thrilled to help passengers enjoy a secure and innovative seamless experience at Terminal 4, to provide the best customer experience to travelers. At Changi Airport we are proud to contribute to the creation of the airport of the future, combining the best of biometric accuracy, design efficiency and program execution.
Philippe Larcher, IDEMIA Executive Vice President Public Security

In the context of soaring world airport passenger numbers (2016: up 6.3% to 3.7 billion and 700 new routes [2]), the need for passenger identification coupled with demanding safety standards is becoming ever more critical.

While IDEMIA strives to protect passengers so they travel in complete safety, backed by novel and convenient solutions it also ensures there is no let-up in security standards for the sake of convenience.  With MorphoPass, MorphoFace and MorphoWay, IDEMIA is now making a major contribution to ensuring passengers travel seamlessly and safely.

[1] Skytrax “World Airport Awards”, March 2017, Air Journal.

[2] Source IATA, February 2017.