IMPACT: Ethics

IDEMIA is conducting business in a way that considers local communities, nurtures, respects and protects employees, and is guided by the highest ethical standards of transparency and proper behaviour.

Trust is at the heart of IDEMIA’s business, so retaining the trust of all stakeholders is of the utmost importance. IDEMIA has built a robust ethical foundation of policies, processes, training, management systems, and compliance with the law.

Code of conduct

Everyone employed by IDEMIA, without exception, must act with integrity and in keeping with the company’s ethical principles by abiding by the IDEMIA Code of Conduct. Employee understanding of conduct obligations are checked through mandatory training.

IDEMIA respects the trust of our stakeholders and does not tolerate illegal or unethical behaviour. The IDEMIA Investigation and Remediation protocol enables staff to report suspected wrongdoing, knowing that their concerns will be taken seriously, and that their confidentiality will be respected.

IDEMIA expects our suppliers to operate within all applicable environmental, social, and ethical laws; and to acknowledge the conduct expectations laid out in the Supplier Code of Conduct, consistent with IDEMIA’s Code of Conduct.

Anti-corruption and bribery

IDEMIA has implemented a compliance program intended to inform and detect any acts of corruption. Employees are provided with information and training on how to recognize and deal with bribery and corruption issues. IDEMIA upholds bribery and corruption laws wherever it is present; and is implementing a program of ISO37001 anti-bribery management systems.

Respect of human rights

IDEMIA believes in the fundamental dignity of each human being and in respecting individual and collective rights. IDEMIA undertakes to respect human rights, such as defined in the United Nations Universal Declaration of Human Rights. Forced labor and child labor are condemned and are not tolerated from IDEMIA suppliers, without exception. IDEMIA respects the freedom of association of employees and provides remuneration such that they can fulfil their essential needs.

Personal data and privacy

Augmented Identity places the protection of personal data at the heart of IDEMIA. Security, confidentiality, and personal data protection are a constant focus; and IDEMIA trains our people on the correct management of data and privacy.

Any personal data obtained and processed in the context of IDEMIA’s activities must be used for a precise and legitimate purpose and cannot be stored beyond the duration necessary for the purpose, according to the law.

Export control

IDEMIA complies with applicable regulations governing export and import with a focus on:

• Ensuring that compliance standards are applied across the company.
• Verifying the compliance of all business conducted by the companies within IDEMIA.
• Participating in due diligence during mergers and acquisitions.
• Verifying the compliance of all business conducted by companies subject to sanctions or embargoes.

The establishment of an appropriate, effective system to ensure compliance in all international business transactions ensures that IDEMIA meets the obligations of all applicable customs legislation.

Customer relations

To retain the loyalty of our clients, IDEMIA is dedicated to developing and supplying products, solutions, and services that provide value in terms of quality, security, and consideration of environmental, social and ethical concerns. It is also vital that the information IDEMIA provides to our customers is useful, accurate and presented honestly and fairly, using the appropriate channels.

Competition, for IDEMIA, must be on the basis of our products, solutions, and services. It must not involve entering into any agreements with competitors to illegally limit business and competition. Employees are expected to adhere to IDEMIA’s policies and requirements in respect of fair competition and conflict of interest.

Whistleblowing

Anyone may report a wrongdoing using the IDEMIA whistleblowing platform operated by EQS Integrity Line, which ensures the anonymity of the whistle-blower: https://idemia.integrityline.app/