Card Personalization Services

Delivering top-of-wallet payment cards with advanced personalization

Card Personalization Services IDEMIA

For banks and FinTechs, card issuance and personalization represents real opportunities to bond with their customers and provide them with valuable associated services.

IDEMIA’s wide range of personalization technologies and comprehensive suite of card services enables issuers to create exclusive card designs, provide a unique experience to cardholders and reach them wherever they are through digital channels. It includes:

  • Standard services to issue payment cards, from files receipt, data processing, card and carrier personalization, to the packing and dispatching of cards
  • Advanced services to create a memorable unboxing experience from high-end packaging development and fulfillment to color carrier services
  • Digital services to serve consumers on-the-go, from e-notifications, digital PIN services and digital inserts, to card artwork customization

Because card program management is also critical for issuers, IDEMIA has developed Compass, a unique web-portal allowing them to define and control what IDEMIA is doing for them. This unique service, connected to every single IDEMIA service center, puts program management in the hands of the issuer.

Advanced technology

From traditional embossing methods to the latest flat print technologies (Drop On Demand, laser, thermal printing, etc.), we have industrialized and deployed all graphical options for all card types (from plastic, to metal and powered cards).

Industrial flexibility

IDEMIA’s global card personalization platform (CPS), allows issuers to benefit from the latest innovations and global capacity with a unique approach: “configure once, run everywhere”.

Bespoke services

Thanks to IDEMIA’s suite of standard, digital and bespoke card services, banks and Fintechs can provide a unique experience to consumers and answer their needs on-the-go.

600 million
cards personalized per year
IDEMIA service centers and 25+ partner service centers worldwide
years of expertise in financial services
IDEMIA Payment card personalization center virtual tour

Payment card personalization center virtual tour


Our large catalogue of customized services include secure card personalization along with added value services such as fulfillment, packaging, dispatch, reports and digital services.

If you are curious to know more about what happens behind the scene before a payment card is delivered to its owner, have a look at the different steps of a payment card personalization process in our virtual center.

Scheme certifications

Our sites as well as our products and services are audited on a regular basis and certified by international and local payment schemes.

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